Shipping and returns
Shipping by PostNL
We find it important that your is delivered quick safe and secure is delivered to the location you prefer. That is why we work with PostNL.
When you compete your order you will get the the opportunity to select a desired location and a desired delivery time (only for the Netherlands).
In stock or ordered for you.
All articles that are in stock are usually shipped within one business day. If we are not able to ship your order the next shipping day we will clearly indicate this above the shipping cart.
Als wij niet in de gelegenheid zijn je bestelling de volgende werkdag te verzenden zullen wij dat duidelijk vermelden boven de winkelwagen.
If a product is not in our stock or sold out you see that on our site. We will then order the product for you. For each product we give an indication of the delivery time. Note that we are depending on the manufacturer for this.
Want to be sure in advance. Please ask us before you order. Than use the contact link under the product. Then you automatically send the item number along with your request.
Shipping time
Once you order is ready for shipping we hand it to ovet to PostNL. You will receive a track and trace code so you can track the status of you shipping.
PostNL will take care of the quick delivery.
For an indication of the shipping time of check in the table below.
Shipping costs
The costs depend on your order. We charge a fixed rate up to 30 kilos.
You can find the shipping costs for each country in the table below.
Table
Below is our list of shipping costs. For each country you will see the shipping cost; the amount above which you get free shipping and also the shipping time based on the info from PostNL
| Country / Zone | Costs | Free Above: | Shipping time |
| The Netherlands | € 6,90 | € 150,00 | 1 working day |
| Belgium | € 9,90 | € 300,00 | 1-2 working days |
| Germany | € 9,90 | € 300,00 | 2-3 working days |
| Luxembourg | € 12,90 | € 300,00 | 1-2 working days |
| France | € 14,90 | € 300,00 | 2-3 working days |
| Denmark | € 14,90 | € 300,00 | 2-3 working days |
| Austria | € 14,90 | € 300,00 | 2-4 working days |
| Italy | € 16,90 | € 350,00 | 3-5 working days |
| Spain | € 16,90 | € 350,00 | 3-5 working days |
| Slovakia | € 16,90 | € 350,00 | 3-5 working days |
| Czech Republic | € 16,90 | € 350,00 | 3-5 working days |
| Sweden | € 19,90 | € 450,00 | 2-4 working days |
| Portugal | € 19,90 | € 450,00 | 4-6 working days |
| Finland | € 19,90 | € 450,00 | 2-5 working days |
| Ireland | € 19,90 | € 450,00 | 2-4 working days |
| Hungary | € 19,90 | € 450,00 | 3-5 working days |
| Poland | € 19,90 | € 450,00 | 3-5 working days |
| Slovenia | € 19,90 | € 450,00 | 4-6 working days |
| Bulgaria | € 25,90 | € 550,00 | 4-7 working days |
| Greece | € 25,90 | € 550,00 | 5-7 working days |
| Romania | € 25,90 | € 550,00 | 4-7 working days |
| Estonia | € 25,90 | € 550,00 | 4-6 working days |
| Latvia | € 25,90 | € 550,00 | 4-6 working days |
| Lithuania | € 25,90 | € 550,00 | 4-6 working days |
UPS
At this moment we also offer shipment via UPS for a small number of countries. We are testing UPS Express as new option. When you confirm an order you will see if this is available or not. Orders before 12:00 can be shipped the same day.
UPS Express offers next day delivery for most of Europe. For all details and exact shipping time please check the UPS website (our country is Netherlands and our Post code is 5171RA)
* Please note:
- big volume shipments (like bodies; Chassis; RTR kit and bags/cases) are shipped out as UPS Standard to compensate for the higher shipping costs.
- UPS does not accept spray cans or LiPo batteries in the shipments. So don't use UPS if your order has those products. This is not automated, so needs your own attention.
Return
You are allowed to return your order within 14 days to us.
The condition is that the product is in mint condition and is in the original undamaged packaging. If the products is used; the package is damaged or does not exist, then we can not accept your return, or in same cases we will charge costs.
Please register your return before you send it to us.
After that you can send the order itself return. Make sure you use a sufficiently stamped and make sure it is clear that it is you order. Always add an copy of the order confirmation or invoice to your package. Pack the product so that we receive it in good condition. You are responsible that we can return received in good order.
After verification and approval, we aim the refund you as soon as possible to provide return. As a rule, you will receive the amount back to the account within five working days to your account that you did the payment form.
